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Why TLS/SSL Certificate Management Is Becoming Your Biggest IT Operations Challenge

March 25, 2026
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The Hidden Infrastructure Holding the Internet Together

TLS/SSL certificates are a digital credential that encrypts communication between a server and a user's browser and verifies the server's identity. It is what enables HTTPS and the padlock icon in browser address bars.

Most internet users never think about TLS/SSL certificates until something breaks. These digital credentials operate silently in the background, encrypting communications, authenticating servers, and establishing the chain of trust that makes online banking, e-commerce, and enterprise software work. But a major industry shift is about to force organizations of all sizes to rethink how they manage them.

As our Robert Preskar, Director of Security and Card Payment Product Development, explains:

"TLS/SSL certificates are the digital 'identity documents' of websites and online services. They encrypt communication, protect data, and verify system identity. Without them, browsers display warnings, applications refuse to connect, and integrations stop working. In short, they are the foundation of trust on the internet."

The 47-Day Certificate Validity Shift: What Is Changing and Why It Matters Now

Industry standards and major browser vendors are reducing the maximum validity period of TLS/SSL certificates from 398 days to just 47 days. This is not a distant roadmap item, it is an active transition already underway across the industry.

On the surface, this may sound like a minor technical adjustment. In practice, it fundamentally transforms certificate management from an annual administrative task into a continuous operational process.

Key facts about the 47-day validity change:

  • Certificates will need to be renewed 7 to 8 times per year instead of once
  • An organization managing 100 certificates previously handled ~100 renewals per year. Under the new model, that becomes approximately 800 renewals annually
  • Manual processes (spreadsheets, calendar reminders, email notifications) cannot reliably support this volume
  • The change affects every organization that operates websites, APIs, internal services, or digital integrations, regardless of industry or size

Who Is Most at Risk?

Organizations with the highest exposure to certificate-related incidents include:

  • Financial institutions and banks — where service downtime directly blocks transactions
  • E-commerce platforms — where every minute of unavailability translates to lost revenue
  • Healthcare systems — where digital service availability can affect patient care
  • Large enterprise environments — with complex, distributed IT infrastructures and hundreds of certificates across multiple domains and systems

What Happens When a Certificate Expires?

Certificate expiration is one of the most preventable, yet most common, causes of IT incidents. When a TLS/SSL certificate expires without being renewed, the consequences are immediate and cascading:

  1. Web services become inaccessible — browsers display security warnings and block user access
  2. APIs and integrations fail — connected systems refuse to communicate with an unverified endpoint
  3. An incident is triggered — IT teams receive emergency alerts and must respond under pressure
  4. Reputational damage occurs — customers lose trust when they encounter security warnings on a company's services
  5. Financial loss follows — in transaction-dependent environments, even brief downtime has direct revenue impact

"What most commonly happens when a certificate expires is service unavailability. It immediately becomes an incident, users cannot access the service, the IT team gets urgent calls, and the company suffers reputational damage. In some cases, there is also direct financial loss because, for example, transactions cannot be processed.", says Preskar.

Why Manual Certificate Management No Longer Works

The Spreadsheet Problem

For years, many organizations have tracked certificate expiration dates in spreadsheets or relied on calendar reminders and email notifications. This approach was imperfect but functional when renewals happened once a year. At 7–8 renewals per certificate per year, it becomes operationally unsustainable.

"Until now, this process relied on manual records because organizations wanted to maintain control. But at this renewal frequency, it is simply no longer feasible. The risk of human error becomes too high.", warns Preskar.

The Operational Math

ScenarioCertificatesOld Model (398 days)New Model (47 days)
Small organization20~20 renewals/year~160 renewals/year
Mid-size organization100~100 renewals/year~800 renewals/year
Large enterprise500+~500 renewals/year~4,000+ renewals/year

At enterprise scale, manual certificate management is not just inefficient — it is a liability.

The Two-Layer Solution: CMS + Certiligent

Understanding the Foundation: Certificate Management System (CMS)

Before addressing the automation challenge, it helps to understand how a well-structured certificate infrastructure is built. A Certificate Management System (CMS) is the centralized repository layer — the operational hub where certificates are issued, renewed, and revoked across all endpoints in an organization.

ASEE's CMS is designed to handle the full breadth of modern certificate environments:

  • All certificate types in one place — soft certificates, smart cards, USB tokens, cloud certificates, and machine/device certificates
  • Cross-functional coverage — certificates issued to users, machines, servers, and devices from a single platform
  • Policy-based issuance — configurable templates allow multiple certificates to be issued for different purposes on the same device
  • Cloud and on-premise — organizations can issue and manage certificates across both environments without additional hardware costs
  • Intelligent expiration notifications — the system proactively alerts administrators about upcoming expirations, providing the baseline for identity verification workflows

In short, CMS answers the question: "Where are all our certificates, and how do we issue and control them?"

The Next Layer: Certiligent for Automated Renewal at Scale

CMS provides the infrastructure and control layer. Certiligent addresses what happens at the operational level when certificate validity periods shrink to 47 days and renewal frequency multiplies by a factor of eight.

Where CMS manages the what and who of certificates, Certiligent manages the when and how of keeping them continuously valid without manual intervention.

Together, CMS and Certiligent form a complete certificate management stack: CMS as the trusted issuance and control foundation, Certiligent as the automation layer that ensures no certificate ever expires unnoticed.

"Certiligent enables you to monitor all certificates from a single location and define renewal policies. The renewal process happens automatically, and if anything goes wrong, the system notifies you in advance, before the certificate expires." explains Preskar.

The Business Case for Automation

Measured Outcomes from Organizations Using CMS + Certiligent

Based on operational experience with organizations that have implemented automated certificate management, the documented benefits include:

  • Significant reduction in certificate-related incidents — teams no longer face emergency renewals or service outages caused by expired certificates
  • Elimination of after-hours interventions — automated renewals remove the need for weekend or overnight emergency responses
  • Time and cost savings — IT staff are freed from repetitive renewal tasks and can focus on higher-value work
  • Improved security posture — shorter certificate lifetimes combined with automation actually increase security by reducing the window of exposure for compromised certificates
  • Smoother security audits — centralized records and automated logging simplify compliance verification

"From experience, we can say that organizations that implement automated certificate management have drastically fewer incidents, less stress and fewer night-time interventions, and significant time and cost savings. In addition, security posture improves and audits become easier to pass." states Preskar.

Scalability Without Proportional Overhead

One of the most significant operational advantages of automation is that certificate volume growth no longer requires proportional headcount growth. Whether an organization adds 10 or 1,000 new certificates, the management overhead remains essentially constant.

"IT can finally return to strategic tasks, instead of constantly firefighting." says Preskar.

Key Takeaway

The shortening of TLS/SSL certificate validity periods from 398 to 47 days is not a future concern, it is an active operational challenge that organizations need to address today. The volume of renewals required under the new model makes manual management not just inefficient, but fundamentally unreliable.

As Preskar concludes: "The shortening of certificate validity is not just a technical change, it is an organizational, operational, and security change. Automation is no longer a 'nice to have.' It is a prerequisite for normal operations."

This article is based on expert commentary originally published in Poslovni.hr on March 25, 2026. Read the original article (Croatian) →

Frequently Asked Questions About TLS/SSL Certificate Management

A Certificate Management System (CMS) is the foundational layer for issuing, storing, and controlling certificates across all endpoints — users, machines, devices, and servers. It answers the question of what certificates exist and who controls them. Certiligent is the automation layer that sits on top of this foundation, ensuring certificates are renewed continuously and automatically as validity periods shorten. CMS and Certiligent are complementary: one provides control and governance, the other provides operational continuity at scale.

A TLS/SSL certificate is a digital credential that authenticates the identity of a website or service and enables encrypted communication between the server and the user's browser. It is what places the padlock icon in browser address bars and what enables HTTPS.

The industry-wide move to shorter validity periods is driven by security best practices. Shorter lifetimes limit the window during which a compromised certificate can be misused. Browser vendors and certificate authorities are coordinating this transition to raise the overall security baseline of the internet.

This varies significantly by organization size and complexity. A small business might have fewer than 10 certificates. A mid-size enterprise commonly manages between 50 and 200. Large enterprises with multiple domains, subdomains, APIs, and internal services may manage hundreds or thousands.

The primary risks are service outages caused by expired certificates, security incidents caused by missed renewals, and increased operational burden on IT teams. As renewal frequency increases with the 47-day validity change, the probability of human error in manual processes rises proportionally.

Organizations should begin by auditing their current certificate inventory to understand the full scope of what they manage. Those without a centralized Certificate Management System should implement one as the foundational control layer. Organizations that already have a CMS in place should evaluate whether their current renewal processes can handle 7–8 renewals per certificate per year — and if not, add an automation layer like Certiligent on top of their existing infrastructure.

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